Payment Policy

Effective Date: March 10, 2025

At SURECITY, we aim to provide a seamless and secure shopping experience for all our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and other important details regarding payments. By placing an order on our website https://surecity.xyz/, you agree to the terms of this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to accommodate our customers. The following payment options are available:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and other major credit/debit cards.
  • PayPal: For secure and fast online payments.
  • Apple Pay: For payments via Apple devices.
  • Google Pay: For payments through your Google account.
  • Stripe: Secure payment processing through our trusted partner.

All payment methods are processed through encrypted payment gateways to ensure the security of your financial information.

2. Payment Authorization

When you place an order, your payment method will be authorized for the total order amount, including taxes and shipping fees. However, we will not charge your card until your order is processed and ready for shipment. If there are any issues with payment authorization, we will notify you via email.

3. Billing Information

When placing an order, you are required to provide accurate and complete billing information, including your name, address, payment details, and contact information. It is important that all billing details match the information on file with your payment provider to avoid delays or issues with payment processing.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include a summary of your order, including item details, pricing, and expected delivery time. Please review your order carefully, as it serves as proof of purchase.

5. Payment Security

At SURECITY, we take the security of your personal and financial information very seriously. Our website uses Secure Socket Layer (SSL) encryption to ensure that all payment transactions are securely transmitted over the internet. We comply with all relevant data protection regulations to safeguard your privacy and payment details.

6. Taxes and Duties

All applicable taxes will be calculated and added to your order during checkout. These taxes are based on your shipping address and local tax laws. For international orders, customs duties, import taxes, and other fees may apply depending on the destination country. Customers are responsible for paying any additional charges associated with international shipments.

7. Currency

All prices listed on SURECITY are in GBP (Great British Pounds). If you are shopping from outside the UK, the final price will be converted to your local currency by your payment provider at the exchange rate in effect at the time of purchase. Additional foreign transaction fees may apply depending on your payment provider.

8. Order Cancellations and Refunds

If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will cancel it and issue a full refund. Once an order has been shipped, it cannot be canceled, but you can return the item for a refund, as outlined in our Return and Refund Policy.

Refunds will be issued to the original payment method used for the purchase. Please note that it may take 5–7 business days for the refund to appear in your account, depending on your payment provider.

9. Payment Errors or Issues

If you encounter any issues with your payment, such as a declined card or incorrect billing information, we will notify you via email. If your payment cannot be processed, your order will not be shipped until the issue is resolved. Please ensure that your payment information is accurate and up to date to avoid any delays.

10. Payment Terms Changes

SURECITY reserves the right to update or change our payment methods and procedures at any time. Any updates will be posted on this page, and the changes will take effect as soon as they are posted. Please review this policy periodically to stay informed of any changes to our payment procedures.

11. Contact Us

If you have any questions or concerns about payments, billing, or order processing, please contact our customer service team: